Uber Eats will now handle your returns. Here’s how to use the feature


Starting on Friday, Uber Eats Not only will we deliver your purchase, but we’ll also handle your returns as well.

You can now use the Uber Eats app to return eligible retail items you purchased through the service. This will launch with thousands of retail locations across the US, including Best Buy, Dick’s Sporting Goods, Pet Food Express, Pacsun and Petco, “with plans to add more retail partners,” Uber said in a statement.

To start the return process, go to your order history in the Uber Eats app, then tap Returns an item. Select the product you want to return and explain why you are returning it.“As long as your item qualifies and fits the store’s return policy, you’re good to go,” Uber says. Return with courier. Once the delivery company receives your item, Uber will process the refund.

The phone screen shows the process of initiating returns on Uber Eats

You can order delivery from Uber Eats through your order history.

Uber/Jeffrey Hazelwood/CNET

However, convenience comes at a price. You’ll have to pay a return fee, which is “calculated based on the time and distance taken by the delivery company.” As Uber charmingly puts it: “Think of it as a small price to pay for never having to find parking at the mall again.” It may also be a good option if you are not physically able to leave the house or do not have the time to return on your own.

If you’d rather handle the process of returning something purchased through Uber Eats, you can still go directly to the store to do so.

This builds on Uber Eats’ existing feature that lets you arrange for courier delivery Receive pre-paid and stamped packages And drop it off at the post office, UPS, or FedEx.



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