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the The independent Zelle application wentBut you can still use Zelle if your bank provides it by applying it or located on the web. Jpmorgan Chase is one of the banks that provide digital payment service, but there is one thing that Chase customers need to know: there are some Zelle transactions that may not allow you to provide it.
The new Chis Zeel policy – Who entered into force on March 23, 2025- reserves the right to prevent Zelle’s transactions that it believes has originated from social media. It is the bank’s attempt to protect customers from fraud that has led to huge losses so far.
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Fortunately, Chase provides many other ways to send and receive money digitally. Here is what you need to know.
Why is Chis to prevent Zelle’s social media fees
Zel and others Digital payment applicationsLike Venmo and Cash, make it easy Fraudulent For your money, many fraudsters target people on social media. according to ChaseNearly 50 % of the fraud reports he received from June 1, 2024 to December 31, 2024, came from social media.
A December 2024 lawsuit By the Consumers Financial Protection Office claimed that customers at JPMorgan Chase, Bank of America and Wales Vargo lost more than $ 870 million through Zelle payments since the launch of the application in 2017. While CFPB The lawsuit was droppedIt still raises the warnings that customers are at risk using the digital payment application. And because Zelle does not provide any protection for purchase, once you send your money on the application, it is unlikely to restore it.
With its new policy, Chis hopes to stop fraud before it happens. It has been updated Cell Service Agreement It will be allowed to decline or prevent payments that she believes have arisen on social media. The bank may also delay or carry payments so that it can request information from you to ratify the transaction, such as checking your identity or the sender or details of the recipient’s identity and payment details.
Other methods can safely send money to send money
If you want to send or receive money through your Chase account, there are many safe ways to do this. Chis partners with many Other digital payment serviceslike PayPaland Apple’s wageand Google paidSamsung Pay and Paze.
The money should not be sent by applying the payment to a person you do not know and trust. It also helps to know Signs of fraud So you can avoid falling into the traps of fraudsters.
The independent Zelle Mobile app was turned off on April 1.
