Physical Address
304 North Cardinal St.
Dorchester Center, MA 02124
Physical Address
304 North Cardinal St.
Dorchester Center, MA 02124
Moving companies are difficult to review. Since I couldn’t realistically evaluate each company’s transportation skills myself, I relied on the experiences of other customers. The most reliable source is Form GSA3080which government employees fill out to evaluate movers after they move to work. This data is compiled into a comprehensive engine score. From my original list of 50+ interstate moving companies, I eliminated any that received a score below average.
From there, I looked at each company’s track record with… Ministry of Transportation. Have you hired enough drivers to handle cross-country moves in a timely manner? How is its safety record? I have removed any company that received below average vehicle or driver screening scores.
Then I tested what I could: the citation process. I filled out online quote forms from 22 carriers and waited for my phone to go off. It should only take about 10 minutes to get a quote over the phone. I have annoyed any company that put their sales pitch before my questions or asked for a large deposit right away. The best moving companies will ask for a detailed inventory of the items they move before providing a quote, and will be able to explain their policies in clear, simple language.
Finally, I looked into reviews and complaints from the Better Business Bureau. It was less about the overall number — transportation is the kind of industry where people typically only leave reviews when there’s a problem — and more about finding a pattern of complaints. Preference was also given to companies with certification He promotes By the American Trucking Association. This means that they have passed an annual review of their business practices, including their complaints record.