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Large technology and pharmacy companies accelerate the implementation of artificial intelligence in the healthcare industry. Only last month, AWS and General Catalyst announced their partnership to accelerate Development and deployment of healthcare tools. GE Healthcare cooperated with AWS for construction AI Al -Tulaidi for medical use in 2024.
Now, an emerging health care company in Thailand, HDShe built a market, HDMAL, to digitize the segmented medical industry in Southeast Asia. Starting users help find health care providers such as hospitals and clinics. It also helps people find specific surgeries and health examinations, collect services to reduce costs and provide users to pay installments.
The startup company received $ 7.8 million of stock financing to enhance its market and invest more in artificial intelligence technology. The latest financing is the first investment of the American drug giant Merck Sharp & Dohme (MSD) at Healtech Startup in Asia and the Pacific. (MSD is the brand that Merck uses to work outside the United States and Canada, which is Empering an accelerator called Idea Studios Last June.) Other participants in HD SBI Ven Capital, M Venture Partners, FEBE Venture and Partec Partners also included in the latest funding.
“MSD, which produces HPV vaccines, communicate with (the United States) because we were already selling a lot of HPV vaccines via the Internet that were managed in hospitals and clinics with which we work,” said co -founder and executive director of HD Sheji Ho In an exclusive interview with Techcrunch. “If you look at the numbers, we (offer) the largest number of vaccines online in the market.”
The five -year -old start starting market contains more than 30,000 SKUs from more than 2,500 hospitals, clinics, and a handful of pharmaceutical partners and 400,000 customers pay all over Thailand and Indonesia, generating $ 100 million in the volume of total transactions Annual, ho mentioned. It aims to reach 5,000 health care providers and 600,000 patients in 2025.
The latest funding, which reaches the total HD financing of $ 18 million, and comes less than a year After collecting a round of $ 5.6 million.
In early 2024, HD began to create Chatbot, Amnesty International, JIB AI, which was trained in unknown health care product data, transactions data, and chat data collections using large advanced language models. After implementing artificial intelligence technology in its market, approximately 60 % of customer interactions are managed by artificial intelligence agents, which provide “high -quality response, around the clock throughout the week.”
JIB AI helps a health care specialist such as nurses, doctors and surgeons to focus on providing high -quality patient care by dealing with most of the primary and care mobility tasks.
Over the next 12 months, the company aims to improve the capabilities of the artificial intelligence agent by adding demand, recovery of treatment, assistants, schedule, examining electronic health records, retrieving medical information with Jib Ai Health assistant and virtual sponsorship. With expert doctors.
The startup also says that it plans to expand its network of external partners over the next two years, with a focus on insurance companies and pharmaceutical preparations, as well as employers and educational institutions.
“While US health care companies such as Transcaret and Accolade started directly with B2B Care Navigation, we see a unique opportunity in Southeast Asia to adopt “B2C2B Strategy” as defined by Andressen HorowitzHe said he is Techcrunch. “This approach takes advantage of our current B2C to move to B2B, and to follow up on institutions effectively from the start.”
Healthcare in Southeast Asia
Most of the startups of projects supported by projects in Southeast Asia, including Singapore doctor anywhereHalodoc and Alodokter in Indonesia focus mainly on remote healthcare services and virtual health services. But he says the approach is not sustainable in Southeast Asia. “Healthcare has faced remotely, a business model in the sea major challenges and quickly loses both consumers and investors.”
The company now places the same as a mixture of One medical Amazon In the United States, like healthcare platforms for Chinese external patients such as JD Health and Ali Baba HealthAnd the healthcare platform for Indian internal patients Bristin’s care.
The healthcare industry is completely different in the Southeast Asian markets such as Thailand, Indonesia and Vietnam. Without the family doctor’s system as in Western countries, patients often go directly to hospitals or clinics. This makes it difficult for patients to find appropriate health care services, know where they go, and understand how to deal with costs, as he said is Techcrunch.
Because of 40 % of the healthcare costs paid by individuals and low levels of special health insurance coverage, people are more sensitive to prices and feel more pressure when making decisions. This leads to an increased demand for platforms that provide clarity, transparency and ease of comparison between various service providers, he continued.
HD platform works more like “Amazon of Healthcare”. Instead of inserting individual GPS or providing the doctors’ dates, it allows health care providers to sell products. “Our shows range from health examinations, cancer examination, artificial insemination procedures to root channel treatments, human papilloma vaccination, surgeries such as thyroid gland and hemorrhoids. This approach is in line with how most people in the region start their health care trips – through search On specific services instead of individual doctors. “
HD provides services in Thailand and Indonesia, and it plans to enter Vietnam and Myanmar’s eyes due to similar health care systems.
“Their health care model is quite similar in some respects to China, the main righteousness. So it is a high cash payment, about 40 %. There is no family doctor’s system, so people go directly to hospitals or clinics; then, play government social security coverage.” . But those budgets become smaller and smaller. This means that more pressure to cover health care turns into the private sector, whether through cash insurance. This is why insurance to move forward represents a great opportunity for us. “
Moreover, there is an increasing trend towards self -empowerment in terms of the behavior of the user in these markets. They are accustomed to using tools such as Google or ChatGPT to search for health care topics. This corresponds to what HD provides, as it enables individuals to make their health care options, according to HO.
