OpenAI has made ChatGPT better at sifting through your business information

OpenAI has launched a new ChatGPT feature that makes it easier to search for workspace information without switching between applications. the Updated ChatGPT “Company Knowledge”. Business, enterprise, and education users are powered by GPT‑5 that connects directly to tools like Slack, SharePoint, Google Drive, and GitHub, allowing the chatbot to sift through more sources to find the answers you need.

The goal is to enable business users to use ChatGPT as a conversational search engine of sorts that can search through all available workplace data to find what they need. Anthropic has launched a similar “skills” tool for its Claude AI launch earlier this month that aims to improve AI agent capabilities for specific business tasks.

It depends The experimental features were introduced in June It provides a more comprehensive experience than previous ChatGPT application connections. OpenAI says the company’s knowledge refresher powered by GPT‑5 has been specially trained to search multiple sources simultaneously to provide more comprehensive and accurate answers.

“Every response includes clear quotes so you can see where the information is coming from and trust the results,” OpenAI said in its announcement. “For example, if you have an upcoming client call, ChatGPT can create a summary for you based on recent messages from your Slack account channel, key details from emails with your client, notes from the last call in Google Docs, and any escalations from internal call support tickets since your last meeting.”

OpenAI says its company knowledge feature can handle ambiguous questions, such as “Where are we on our company goals for next year?” By conducting multiple searches of different sources and viewpoints to resolve conflicting details. The tool uses date filters and can “think as you search,” according to OpenAI, allowing it to find time-based information.

Company knowledge must be manually selected when starting new conversations, and ChatGPT cannot search the web or create charts and images while the feature is enabled. OpenAI says ChatGPT may still answer questions using connected apps without activating company knowledge, but “responses will not include the same depth or detailed citations.” Updates in the coming months are expected to expand company knowledge support to include other ChatGPT capabilities.