Luxury smart bed owners lost sleep due to AWS outage

Some Eight Sleep brand smart bed owners lost some sleep due to an Amazon Web Services outage on Monday. Outage affected Internet platforms such as Such as Roblox, Reddit, and Amazon And thousands more, leaving people unable to work and access websites. But one of the more surprising impacts of the outage concerned luxury bedding accessories.

Eight Sleep makes Internet-enabled bed accessories, including a temperature-adjustable mattress topper and a base that fits the frame and mattress, allowing for adjustable sleeping angles. Using AI, products can too Track your sleep habits, breathing patterns, and heart rate and other health data to provide a personalized sleep experience without the need for a wearable device. Customers can pay extra for something called Autopilot, the pod’s AI component, which collects metrics on your sleep and health.

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Like many other companies, Eight Sleep products use Amazon Web Services. So, Monday’s AWS outage caused problems for mattress customers, costing at least $2,748.

Some reported Reddit They woke up in bed and suddenly adjusted their preferred sleeping temperatures — some as high as 110 degrees Fahrenheit. Others say their bed has become stuck on a steep slope. According to the Washington PostSome beds also flashed bright lights and set off wake-up alarms.

Eight Sleep CEO Matteo Franceschetti It was posted on X Monday that Eight Sleep was restoring its system The company will protect the products from service interruptions.

“Our engineers are shipping Backup Mode as of yesterday: a transparent, automatic backup mode that allows Eight Sleep to talk directly to your Pod via Bluetooth when cloud infrastructure is unavailable,” Alexandra Zatarain, Eight Sleep co-founder and vice president of marketing, told CNET.

Backup mode allows customers to access the application and control their pods and base in the event of an AWS outage, something they couldn’t do before, she says. The autopilot will update data stored on the capsule while it is offline.