Here’s how Roblox age verifications work

After a month Introducing mandatory face verification To access chats on its platform, Roblox says 45% of its daily active users have undergone age checks as of January 31.

Roblox’s launch of age verification came on the heels of a wave of lawsuits over child safety, including suits from prosecutors in Texas, Kentuckyand Louisiana. Lawsuits were filed In response to the reports Which Roblox was showcasing young users to serious risks, such as grooming and explicit content.

To complete the age verification process, users must open the Roblox app, allow access to their camera, and follow a series of on-screen instructions for facial verification. Once age verification is processed, Roblox says it deletes any users’ photos or videos. Verification is handled by a third party vendor, a personalitysays Roblox, which also deletes photos and videos after completing the process.

Once users complete age verification, they can access age-based chats, meaning they can only communicate with others in a similar age group. There are six age groups: Under 9, 9-12, 13-15, 16-17, 18-20, and 21+. Users in every age group can chat with people in groups directly above and below their group. For example, users in the 9-12 age group can chat with people in their own group, as well as people in the under 9 and 13-15 age groups.

If the age verification process incorrectly estimates a user’s age, they can appeal the decision and verify their age through alternative methods, including identity verification or through parental controls that allow parents to update their children’s ages.

The company said during Fourth quarter 2025 earnings announcement This week age-examined data reveals a younger user base compared to self-reported data. This isn’t surprising, and even Roblox itself has said it expects this outcome. Of the 45% of users who underwent age checks, 35% were under 13 years old, 38% were between 13 and 17 years old, and 27% were over 18 years old.

As the company rolled out the new process, some concerns were raised about certain vulnerabilities. For example, Wired She reported that eBay has listings for age-verified Roblox accounts for minors as young as nine years old. Although eBay has removed the listings, concerns remain that scammers could access accounts posing as minors by tricking the system.

Roblox’s director of product policy, Eliza Jacobs, told TechCrunch on Friday that the company has ongoing age verification systems running in the background to address these concerns and prevent this type of abuse.

The platform is looking to see if there are any signs on your account that the age we have now on that account is inconsistent with the activity on that account, Jacobs said. Whether that’s about the types of games you play, or who you talk to. We also have keystroke analysis. The way adults write is different from the way children write. So (we have) a lot of systems running in the background to make sure that the age is accurate for the person actually using the account. “If we have any reason to believe it is not accurate, we will conduct additional checks to ensure we are correct.”

Another way Roblox looks for age accuracy is by looking at how a person uses emojis, she noted. Jacobs explained that older generations tend to use emojis at the end of sentences as punctuation marks, while younger people often place them in the middle of sentences.

In addition to using age tests to make its platform safer, Roblox CEO and co-founder David Baszucki said during the company’s earnings call that data collected as a result of these tests will be used to increase revenue.

“We were able to find a greater growth opportunity in the 18+ age group than previously expected,” Baszocki said. “We estimate that our 18 and over group is growing by more than 50%, and this group is generating income 40% higher than younger groups.”

He went on to say that Roblox is improving its platform to facilitate the growth of high-revenue genres popular with older users, such as shooters, RPGs, sports, and racing.

Roblox says it will continue to enhance its safety measures to respond to evolving risks and user needs.