Electrify America is switching from prepaid accounts to direct card payments


Electric vehicle Fast charging network Electrifying America It changes how you raise your money. Over the coming weeks, the company will eliminate app-based account balances and auto-reload features, shifting instead to direct credit or debit card billing for each charging session. As someone who frequently charges an electric vehicle across multiple networks, I see this as a positive change that will simplify the drivers’ experience.

Electrify America operates DC fast chargers (up to 350 kW) and Level 2 chargers throughout the United States and Canada, primarily along highway corridors and at retail locations. It is one of the largest public electric vehicle charging networks in North America, with more than 5,600 DC fast chargers in 1,080 locations. As of early 2026in second place, far behind Tesla, which has more than 33,000 cars Charger ports.

Until now, Electrify America’s payment system has operated as a transit card. Customers pre-load money into the account, and the app will automatically replenish it with a predetermined amount when the balance gets low. This model has created a point of friction that anyone trying to recover a remaining balance knows all too well. It wasn’t exactly difficult, but it introduced an annoying extra step.

I’ve spent a lot of time on EA’s chargers over the years, but these changes will be more impactful for casual EV drivers.

Antoine Godwin/CNET

Now, Electrify America will place a temporary license hold on your payment card in $20 increments at the beginning of each session, and then only charge you for the energy you actually use. If you spend less than the authorized amount, the release time for any remaining hold will vary depending on your bank. Existing accounts that currently have a balance, like mine, won’t disappear. EA says these funds will be applied first to your next session, with any remaining amount sent to the card on file.

For repeat Electrify America customers, the practical difference is minimal. However, for occasional EV drivers – that is, someone who rents an EV while on vacation – or its owner Mostly in house fees I only have access to a DC fast charger a few times a year, so that removes a real barrier. I can also see this streamlined paperwork for companies using a company card or expense reports when recharging company cars. You no longer need to pre-fund an account that you may not use again for several months. Just show up, drop off and get the bill.

Payment methods screen for the Electrify America app

Once the currently held balance expires, users will be charged per session from the saved debit or credit card.

Electrifying America

This approach also aligns Electrify America’s payment system more closely with Tesla Supercharger billing, as sessions are charged directly to a payment method of record with no prepaid balance. It’s a comfortable baseline that EA should have reached a while ago, but better late than never.

Electrify America’s discounted digital ticket subscriptions will not be affected by the change.



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