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AI tools like chatbots are gaining popularity in healthcare, but tech companies and health experts have been clear: AI shouldn’t be your doctor. This is why ChatGPT will typically ask you to verify any health and wellness information it provides you with a human physician. It’s good advice.
But the new OpenAI project is just for healthcare professionals, and is designed to help these human experts keep up with the latest in actual medical science.
The tool, which was introduced on April 22, has been recalled ChatGPT for doctors. It’s a specialized experience designed to help healthcare providers with the largest tasks they’re already using ChatGPT for. This is different from consumer-facing AI tools, such as Microsoft’s Co-pilot health And OpenAI ChatGPT Validity.
Karan Singhal, head of health at OpenAI, told me that millions of doctors were already visiting ChatGPT weekly. So the company decided to create a better version of its popular chatbot to help providers with the tasks they were using AI most often for: care consultations, documentation, and medical research.
“I think the reality for both patients and providers, especially providers, is that a lot of them are overburdened,” Singal said. “Anything you can do to make their jobs a little easier for them to focus on patient care goes a long way for both the provider and the patient.”
This is not a new model. It uses OpenAI’s GPT-5.4, but is uploaded to a separate belt, Singhal said. It has a set of tools specifically designed around the model to make it more suitable for healthcare-related tasks, similar to how Codex is a kind of tool for developers to access AI to activate code.
Physicians, nurse practitioners, physician assistants, and pharmacists can access ChatGPT for Physicians for free once they do Verified using OpenAI.
One of the biggest challenges in building an AI tool is ensuring that it gives accurate responses. This is especially important for medical questions. OpenAI said it worked with thousands of doctors while building this new tool, including… Experts from hospitals such as Sloan Kettering. The model pulls answers from “peer-reviewed studies, official public health guidance, and clinical guidelines,” the website says. This rule constructs the “ground truth” of what the model is derived from.
When ChatGPT was evaluated for clinicians against OpenAI’s HealthBench Professional benchmark, it scored 99.6% for accuracy and safety. This means that in the majority of tests in the standard, the AI gave answers that a doctor would agree with.
On the privacy front, ChatGPT for Clinicians can be HIPAA compliant – meaning providers can enter into a business partnership agreement with OpenAI to protect patients’ personal health information. It also has enterprise-level security tools from OpenAI and does not use the information shared with it for model training.
Artificial intelligence has an increasing role in healthcare. AI-powered transcription services — like the kind Dr. Al Hashemi promotes for infographics on the TV show The Pitt — are among the most common examples. insurance papers, Including claim rejectionis also increasingly powered by artificial intelligence. Technology is also becoming more powerful in clinical settings. One recent study found that a medical AI model sometimes matches Outperformed emergency department workers On emergency triage and diagnostic options.
But AI inherently lacks the human judgment, sensitivity and experience, all of which are essential to patient care. There is also a risk that AI models trained on medical literature will be able to do this Repetition biases Which has led to decades of worse care for historically marginalized groups.
When it comes to healthcare and AI, both only work when the providers can be trusted. The value of integrating AI into healthcare, Singal said, is that providers can use AI’s vast knowledge base to further their medical education — and provide better human-to-human care to their patients.
“Different people have different relationships in terms of how they receive care and how they think about it,” Singal said. “So part of what we do is not only empowering the physician, but also empowering individuals, if they prefer to learn on their own.”