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United Airlines has updated its Contract of Carriage to include a line that requires passengers to wear headphones while listening to audio and video content on flights. CBS News Reports.
under Updated contractUnited can “deny carriage on a permanent or temporary basis” to passengers who do not follow the list of rules, which now includes listening to audio without wearing headphones. The policy also states that United can remove those passengers from the plane “at any time.”
United spokeswoman Stella Balaskas confirmed in a statement to Edge It updated the policy on February 27, saying: “We’ve always encouraged customers to use headphones when listening to audio content — and our Wi-Fi rules already remind customers to use headphones.” Balaskas added Expanding Starlink to United flights This made last year a “good time” to beef up the airline’s headphone requirements by adding them to its contract of carriage.
according to United websitePassengers who do not have headphones can request a free pair of earphones, “if available.”