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Zoom today released its AI Assistant for the web as part of the AI Companion 3.0 release. The company also allows free users to access Assistant features, such as summarizing meetings, listing action items, or getting insights from meetings with boundaries.
The company said Basic plan users can use the AI companion during three meetings each month, each of which will include a meeting summary, in-meeting questions, and AI note-taking capabilities. In addition, they can ask 20 questions through the side panel and the new web surface. They can also purchase an additional plan for $10 to access accompanying AI features.
On the new web surface, the company is also adding conversation starter prompts to let users know what Assistant can do.
Zoom said that with this update, the Assistant can also retrieve information from third-party services such as Google Drive and Microsoft OneDrive, along with all data stored within Zoom. The company said it will soon add support for Gmail and Microsoft Outlook as connectors.

AI Companion also generates a daily reflection report summarizing meetings, tasks, and updates for the day. Furthermore, the assistant can create follow-up tasks and draft emails.
Zoom is also adding more features related to document creation and management. With the new companion update, users can draft and edit documents based on meeting details. Users can start drafting documents within the accompanying deck, move the project to Zoom Docs, and collaborate with teammates, the company said. It supports exporting documents to MD, PDF, Microsoft Word, and Zoom Docs.

Lijuan Qin, Zoom’s AI product lead, said the company is an independent operator and has contextual meeting data that puts it at an advantage over other competitors in the productivity space. The company said it uses a combination of its own models along with models from OpenAI and Anthropic.
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Zoom, founded by CEO Eric Yuan (pictured above), has become synonymous with video meetings during the pandemic. But they’re additional productivity tools that also compete with the likes of Google, Microsoft, Clickand an ideaeach of which attempts to capture more context about user data, including meetings.
Earlier this year, Zoom announced Cross-app note taking tool It works with different meeting apps as well as in offline meetings, competing with other productivity apps.