OpenAI says it’s turning off app suggestions that look like ads

While OpenAI continues to insist that there are currently no ads – or ad tests – live in ChatGPT, the company’s chief research officer Mark Chen also I confess The company “failed” to send recent promotional messages and is working to improve the experience.

Chen and other OpenAI executives were responding to posts from paying ChatGPT subscribers who complained about seeing promotional messages for companies like Peloton and goal.

In response, the company said it was Test application views only Built on the ChatGPT application platform Announced in Octoberwith “no financial component” to those proposals. (One of the users who initially complained about the ads He replied skepticallywriting, “Bruhhh…don’t insult your paying users.”)

Likewise, ChatGPT President Nick Turley Published Friday He was “seeing a lot of confusion around the rumors of ads in ChatGPT.”

“There are no live tests of the ads, any screenshots I’ve seen are either not real or aren’t ads,” Turley wrote. “If we pursue advertising, we will take a thoughtful approach. People trust ChatGPT and anything we do will be designed to respect that.”

Earlier the same day, however, Chin He responded in a more apologetic tone, acknowledging that the controversy is not simply a matter of user confusion.

“I agree that anything that looks like an advertisement should be treated with care, and we have failed to do so,” he wrote. “We’ve turned off this type of suggestion while we work to improve the accuracy of the model. We’re also looking at better controls so you can turn this off or on if you don’t find it helpful.”

Earlier this year, he was the former CEO of Instacart and Facebook Fidji Sumo has joined OpenAI as Chief Applications Officer It was widely expected that Building the company’s advertising business. but, The Wall Street Journal reported This week, a recent memo from OpenAI CEO Sam Altman announced “code red,” prioritizing work on improving the quality of ChatGPT and pushing other products including ads.